Job Services Central
Employment Services Support Specialists
 

         

Workshops Available

Job Services Australia Induction Program


 

 


Course Overview

Effective performance management is critical for any employment service agency's success. Having an understanding of what strategic and operational actions need to take place in order to achieve high performance can be most beneficial to any agency delivering a 2009-2012 contract.

This 1-day workshop will introduce participants to the practical application of strong performance management techniques. It will examine both the theory behind strong performance management as well as the practical day-to-day considerations when overseeing site and organisational performance.

Workshop Content

  • What is high performance?

  • Who are the high performers?

  • Risk management analysis for your agency

  • Developing internal performance reporting

  • Interpreting DEEWR IT data

  • The 5 key performance indicators

  • Improving your performance

  • The managers role

  • Reporting on staff performance

  • Managing Targets

  • Performance Ratings


Upcoming Public Workshops

There are no scheduled public Workshops

In-House Training Delivery

This workshop can be delivered in-house to a group of your staff either on-site or at another training location at a time that suits you.

Click Here for In-House Quote

Workshop Investment

$280 + GST for 1st Participant
$220 + GST for 2nd and subsequent participants
  • Morning Tea, Lunch and Afternoon Tea Provided
  • All training conducted in professional conference/training facilities
  • All participants will receive a certificate of completion

Who Should Attend?

  • Managers and team leaders responsible for managing performance
  • People interested in developing their skill set to include the management of performance
  • People looking for strategies to improve overall performance on a site or organisational basis

 

 

 

 

Mental Health Awareness for Employment Service Providers

Drug & Alcohol Awareness for Employment Service Providers

Ex-Offender Awareness for Employment Service Providers

Domestic Violence Awareness for Employment Service Providers

Motivating and Influencing Techniques for Case Managers

Delivering Superior Stream 1 Services

Effective Servicing of Stream 4 Job Seekers

Delivering, Managing and Monitoring the Work Experience Phase

Effective Job Placement and Employer Brokerage

Creating Effective Employment Pathway Plans (EPP's)

Effective Post Placement Support

Creating Contractual Compliance

Case Managing for High Performance

Strong Performance Management

Motivating & Leading Your Employment Services Team

Counselling Skills for the Employment Services Professional

For more information call 1800 508 290

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