BACKGROUND

REACH for Training is a Registered Training Organisation that delivers national training package qualifications and selected units of competency appropriate to the Australian Qualifications Training Framework (AQTF). REACH for Training is a registered training organisation with the NSW Vocational Education & Training Accreditation Board, NTIS RTO Number: 91280.

REACH for Training was originally established in Cardiff by the Belmont 16ft Sailing Club in 2001. In July 2006 REACH for Training Pty Ltd was registered with the NSW Vocational Education & Training Accreditation Board, by the sole Director Angela Connell-Holden. In October 2008, REACH for Training expanded into the Central Coast when Advanced Corporation (formerly Advanced Careers College Gosford) went into liquidation. REACH for Training took over the training and assessment of the existing Advanced Careers College students as well as the lease on the building in Gosford.

REACH for Training now offers a wider range of courses across the Hunter, Newcastle and Central Coast.

The Director of REACH for Training is an active member of the Hunter Trainers & Assessors Network Executive Committee.

REACH for Training Services include:

FACILITIES

REACH for Training currently delivers training at a variety of venues in and around the Newcastle and Central Coast areas.

The organisation s head office is located in Cardiff, with two colleges located in Cardiff and Gosford. Both college campuses have been purpose built to meet the requirements of the training we deliver.

Our Cardiff Campus accommodates 5 training rooms that includes a computer lab with 20 workstations for corporate, government, business and individual clients.

Our Gosford Campus accommodates 9 training rooms and includes a computer lab with up to 20 workstations for corporate, government, business and individual clients. This campus also has purpose built facilities to deliver training in Hairdressing and Beauty Therapy.

For every training program we deliver we utilise the most up-to-date resources required for the industry being taught (ie latest computer equipment for business and computer training programs).

CONTINUAL IMPROVEMENT

Client services are continuously improved through collecting, analysing and acting on relevant data. REACH for Training achieves this by:

• Collecting, analysing and acting on Training Evaluation feedback. A Training Evaluation Form is given to every student who undertakes training with REACH for Training.
• Keeping up to date with industry requirements through direct consultation with industry and Industry Surveys
• Attending Industry Skills Council workshops and by providing feeding through Industry Skills Council surveys and focus groups
• Keeping informed of industry changes through the Industry Skills Council Newsletters
• Being involved with local and national training associations and organisations
• Establishing client needs through verbal communication within the classroom
• Holding monthly Quality Assurance Meetings to ensure that we are monitoring and improving our services
• Providing students, industry, trainers and administration staff the opportunity to suggest improvements to our services by completing an Opportunity for Improvement form and acting on the suggestions made through our Quality Assurance Meetings.
• Acting on complaints
• Benchmarking against other registered training organisations
• Holding Professional Development workshops for our training and administration staff
• Undertaking Professional Development through attending workshops and training
• Keeping our Trainers, Assessors and Administration staff up-to-date with changes within the industry
• Undertaking internal audits of our systems and processes

TRAINERS AND ASSESSORS

All training courses conducted at REACH for Training are facilitated by professional trainers who have formal vocational qualifications in teaching adult learning, Certificate IV in Workplace Training and Assessment. In order to teach with REACH for Training our trainers are required to hold a minimum qualification to the level they are teaching (ie Certificate III in Aged Care Work trainers have qualifications at Certificate III in Aged Care Work or above).

All our trainers and assessors are encouraged to undertake continual professional development to maintain their currency within the industry, this includes their teaching qualifications. Recently the Certificate IV in Workplace Training and Assessment was updated to the Certificate IV in Training and Assessment. All of our trainers and assessors are encouraged to complete this new qualification.

CERTIFICATIONS AND QUALITY ENDORSEMENT

REACH for Training is a Registered Training Organisation (RTO) under the Australian Qualification Framework with the NSW Vocational Education & Training Accreditation Board.

Our current scope of registration includes training qualifications from the following training packages:

• BSB20101 Certificate II in Business
• BSB20107 Certificate II in Business
• BSB30201 Certificate III in Business Administration
• BSB30407 Certificate III in Business Administration
• BSB40807 Certificate IV in Frontline Management
• BSB41004 Certificate IV in Business (Frontline Management)
• BSB50201 Diploma of Business Administration
• BSB50407 Diploma of Business Administration
• BSB51007 Diploma of Legal Services
• CHC30102 Certificate III in Aged Care Work
• CHC50302 Diploma of Children's Services
• SIT20207 Certificate II in Hospitality
• SIT30707 Certificate III in Hospitality
• SIT40307 Certificate IV in Hospitality
• SIT50107 Diploma of Tourism
• WRB50105 Diploma of Beauty Therapy
• WRH30106 Certificate III in Hairdressing
• Government

REACH for Training has been approved to deliver training and to apply for funding from the following:

• Approved Providers List for the NSW Training Market
• Apprenticeship and Traineeship Training Program
• NSW Skills Development Priorities 2007-2008
• Strategic Skills Program
• Prevocational Training
• Productivity Places Program
• Department of Education, Employment and Workplace Relations (DEEWR)
• Department of Education and Training (DET)
• NSW Office of Liquor, Gaming and Racing

REACH for Training has been accredited to deliver the Responsible Service of Alcohol and Responsible Service of Gambling courses since 2003 with the NSW Office of Liquor, Gaming and Racing.

NETWORKS, ALLIANCES & MEMBERSHIPS

REACH for Training has established alliances with organisations, Employment Service Providers and Industry to improve its services provided to the public. These arrangements allow REACH for Training to offer more training opportunities to our clients.

REACH for Training understands the importance of being actively involved within the training industry by attending industry workshops, being members of appropriate associations and by participating in training development.

Following is an example of networks, alliances and memberships that REACH for Training has established.

Memberships and Associations:

• Australian Council for Private Education and Training (ACPET) Hunter Trainers & Assessors Network Innovation & Business Skills Australia (IBSA)
• Service Skills Australia
• Community Services and Health Industry Skills Council Affiliations and Partnerships:
• Cardiff Bowling Club
• Connect Personnel
• East s Leisure and Golf Hayden Recruitment
• International Child Care College Kurri Masonic Village
• Julius Media College
• Newcastle Jockey Club

Employment Service Providers:

• Wesley Mission Employment
• Salvation Army, Employment Plus Mission Australia
• Hunter Workwise
• CRS Job Find
• IPC Employment
• Castle Personnel

CONSULTANCY SERVICES

REACH for Training also offers specialist technical consultancy services to the same high standard, in services like:

• Training Needs Analysis
• Skills Testing
• Skills Gap Analysis
• Recognition Services Prior Learning, Mutual Recognition, Credit Transfer
• Work Placement
• Customised Corporate Training
• Existing Worker Traineeships
• New Entrant Traineeships

CONCLUSION

REACH for Training brings together a range of expert resources under a skilled management team with the aim of working in partnership with clients and major organisations to help them achieve a competitive advantage by gaining highly skilled staff through training and assessment.

REACH for Training was originally established in 2001 under the Belmont 16ft Sailing Club. In 2006 REACH for Training was taken over by Angela Connell-Holden and now operates under REACH for Training Pty Ltd.

REACH for Training delivers a number of qualifications under the areas of Business and Office Administration, Aged Care Work and Hospitality.

By working with the best provider, you obtain the best results. The key features of REACH for Training are:

• Core business is education and training
• Established since 2001
• A local organisation focused on the training needs of the organisations in this region
• Operate throughout NSW as a result of establishing networks, alliances and partnerships
• Training accredited by VETAB under the Australian Quality Framework
• Government and Industry Accreditation that guarantees consistency and quality in the courseware and delivery of training services
• Training and assessing professionals who are committed to teaching and learning
• Excellent training facilities in a friendly relaxed atmosphere
• Proven track record resulting in a reputation for delivering quality services
• Training Package approved courseware, which meets industry standards
• Small class sizes to suit customer and client needs
• Skills audits, training needs analysis and tailored training
• All students receive a Certificate, Statement of Attainment or Statement of Attendance for all training delivered
• Recognition Services mutual, prior learning, credit transfer
• Existing Worker Traineeships
• On-line Training