Job Network Assist

Workshops Available
Job Services Australia Induction Program	Course Overview Job Services Australia staff who are not employed as counsellors often find themselves placed in a counselling role by accident as a result of issues or requests for help that arise from contact with job seekers in a range of settings. They feel they can’t simply refuse to help, but how do they respond? This training will focus on developing awareness and understanding as well as practical skills for the JSA Professional. All content is JSA specific and can be applied to any JSA office. This workshop will equip staff with the skills necessary to effectively implement an informal counselling model as part of their interaction with job seekers presenting with a range of issues and needs. Participants are also provided with a range of tools and resources to assist in the case management and counselling processes .Workshop Content Identifying a range of basic counselling skills relevant to roles within JSA Practice of a variety of communication skills including effective listening and questioning Identifying personal and social factors which influence human behaviour Understand the psychology behind unemployment Understanding the importance of self awareness when dealing effectively with job seekers Identify and analyse potential conflicts with job seekers Developing a model for informal counselling Appropriate assessment and referral Understanding a variety of self care techniques The importance of relationship building	Upcoming Public Workshops There are no scheduled public Workshops In-House Training Delivery This workshop can be delivered in-house to a group of your staff, either on-site or at another training location at a time that suits you. Click Here for In-House Quote Workshop Investment $280 + GST for 1st Participant $220 + GST for 2nd and subsequent participants Morning Tea, Lunch and Afternoon Tea Provided All training conducted in professional conference/training facilities All participants will receive a certificate of completion Who Should Attend? People servicing JSA job seekers People wishing to develop their skill set in working with job seekers with a range of complex needs
Mental Health Awareness for Employment Service Providers
Drug & Alcohol Awareness for Employment Service Providers
Ex-Offender Awareness for Employment Service Providers
Domestic Violence Awareness for Employment Service Providers
Motivating and Influencing Techniques for Case Managers
Delivering Superior Stream 1 Services
Effective Servicing of Stream 4 Job Seekers
Delivering, Managing and Monitoring the Work Experience Phase
Effective Job Placement and Employer Brokerage
Creating Effective Employment Pathway Plans (EPP's)
Effective Post Placement Support
Creating Contractual Compliance
Case Managing for High Performance
Strong Performance Management
Motivating & Leading Your Employment Services Team
Counselling Skills for the Employment Services Professional