Employment Service Central

Suite of Online Training Modules

Servicing Mature Age Workers	Servicing Youth Job Seekers
Servicing Indigenous Job Seekers	Servicing CALD Job Seekers
Servicing Parent/Carer Job Seekers	Motivational Interviewing
Career Planning	File Noting
Case Management for High Performance	Effective Job Seeker Assessment
2009 UES Transition/Induction	Marketing Job Seekers to Employers
Promoting Employer Brokerage	Understanding Labour Markets
Effective Post Placement Support	Servicing Job Seekers with Mental Health Issues
Servicing Job Seekers with Drug and/or Alcohol Issues	Assisting at Risk and Homeless Job Seekers
Servicing Ex-Offenders	Servicing Job Seekers in Domestic Violence Situations
Servicing Job Seekers with Disabilities	Effective Customer Service
Dealing with Difficult Clients	Performance Management
Leading and Motivating Employment Services Teams	OH&S in the Workplace
Discrimination in the Workplace	Sexual Harassment in the Workplace
Privacy and Confidentiality

Module Key

Case Management Specific Modules

Job Placement Specific Modules

Stream 4 Servicing Specific Modules

Admin/Reception Specific Modules

Management Specific Modules

General Induction Specific Modules

Additional Modules (from Jul 1, 2009)

Assisting Job Seekers with Self-Employment Opportunities

Effectively utilising the Employment Pathway Fund (EPF)

Creating Effective Employment Pathway Plans (EPP's)

Creating Work Experience Opportunities for Job Sekeers

Developing Creative Job Search Techniques

Finding and Referring Job Seekers to Support Services

Download our Module Overview Document

Create Your Own Online Modules

Organisations who purchase a 12 month subscription for all their sites will have the ability to have their own in-house designed modules uploaded to the Employment Service Central system. Modules will include your own corporate branding and organisational specific content.

Suggest a Module

We want to hear from you if you have a great idea for a new online module. We encourage staff and managers to submit ideas via email. We will do our best to accommodate all suggestions. if you have an idea for a great online module then email us at info@jobnetworkassist.com


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